Social media is a fabulous way of keeping people connected, and informed of all manner of things. I use social media for my practice, and so I have created a social media policy to help you understand my intentions, and how I will be using social media in my practice.
If you have any questions about my use of social media or this social media policy, then, if you are a client, please ask me when you next see me, or use the contact form.
Social media and technology change all the time, and I will therefore be updating this policy to reflect any relevant changes. The basis for this policy is to protect our relationship and your confidentiality during therapy and beyond.
If you decide to tell others about your sessions with me, or the progress made with your therapy, that is entirely your choice. However, I must keep my relationship with you completely confidential except in cases of where you might harm yourself or others.
So, if you choose to post on any of my public pages or social media pages, you invite the possibility of people making assumptions about our relationship or asking you about your connection to me. You get to decide what you tell people. You have a choice as to what you reveal about yourself online; however, I will not reveal my connection to you.
In order to respect your privacy and confidentiality, I do not accept friend requests from current or former clients on Facebook, or any other social media platform. In other words, where I have the choice to influence what you reveal, I will not enable that reveal.
You may like my Facebook business page if you want to do so. However, if you like my page, you are choosing to expose that you are connected to me in some way. My business Facebook page exists to be a forum of information and inspiration. I will not engage in conversations with you on that page. However, I am happy if you find it helpful.
I often publish content on my website, and then post it out to Twitter, and Facebook, and other social media platforms. You are not obliged as my client to follow me in anyway on social media. It is your choice if you do, but I will not follow you back nor, will I link back to your website from mine.
Please do not use messaging on social networking sites such as Twitter, Facebook, LinkedIn or any other, to contact me. Please call me in an emergency, or call the emergency services. The best way to interact with me is by email or phone. If you post on my Facebook feed it may also create the possibility that these exchanges become a part of your legal medical record and will need to be documented and archived in your chart.
I do not “Google” my clients or look up information on them for any reason. If I do come across your information online, I will move on and avoid reading content.
I do have a Yelp page, and my business appears on other directory pages. Some of these sites include places where users can provide ratings and reviews. Many of these sites scrape search engines for businesses and automatically add entries, regardless of whether the business has added itself to the site.
If you should find my listing on any of these sites, please know that my listing is not a request for a testimonial, rating, or endorsement from you as my client. You have a right to express yourself on any site you wish. But I am not asking you to do so. If you do post a review, I cannot respond on any of these sites, whether it is positive or negative.
I urge you to take your own privacy as seriously as I take my commitment of confidentiality to you. If we are working together, I hope that you will bring your feelings and reactions to our work directly into the therapy process. This can be an important part of therapy.
None of this is meant to keep you from sharing that you are in therapy with me wherever and with whomever you like. Confidentiality means that I cannot tell people that you are my client and my ethics code prohibits me from requesting testimonials.
I prefer using email only to arrange or modify appointments. Please do not email me content related to your therapy or assessment sessions, as email is not 100% secure or confidential. If you choose to communicate with me by email, be aware that all emails are retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available to be read by the system administrator(s) of the Internet service provider.
Sometimes clients text me to request an appointment time or to let me know if they are running late to an appointment. Please know that text isn’t always secure. I am fine with brief texts related to your appointment only.
Thank you for taking the time to read my social media policy. If you have questions about it or, regarding our potential interactions online, do bring them to my attention so that we can discuss them.